If you have placed an order you will get a report concerning your payment. In most of cases this is processed instantly, however, a bank concerning charge can take 1 to 2 workdays.

As soon as we get the report of a payment we will prepare the order for delivery. However, we have no influence on the supply route, which is taken care of by third parties.
Processing and delivery of the order can last between 2 and 10 workdays.
Should it last longer, for example because a product is not on stock then you will be notified about this.

There are no administrative costs linked to payment by iDEAL or by bank charges.
For other payment possibilities administrative costs are charged, see the table below for more on this:

At payment by

amount of administrative costs


1% of the purchase amount

Giropay or Mistercash

2% of the purchase amount

Visa or Mastercard

3.2% of the purchase amount

For more explanation concerning safe pay and what the payments implies, have a look here.

Chrisel ReelTechnics uses parcel services for the delivery of your orders.
At orders within the Netherlands with a total purchase amount above € 500, no costs are charged for delivery.

To return:
Returning rights of 7 days apply to all purchases. This means that the costumer has the right to return the article within 7 days in its original packaging.
The right to return expires at specially ordered Articles, orders with derogatory appointments and orders of several identical Article with the same Article number, unless there is a guarantee.
You must contact us in advance by e-mail. Returned Articles cannot be used or damaged, and must (if provided) be returned with undamaged and complete packing. The costs for the sending are charged to the buyer, with exception of guarantee cases. In the last case Chrisel Reel
Technics will transfer the costs of delivery directly after reception of the parcel to your bank account.

Unstamped returns are refused in all cases.

After reception of your consignment and approval by Chrisel ReelTechnics concerning the state of the product, within 14 days the paid amount will be returned. Chrisel ReelTechnics preserves the right for refuse for themselves, or return only a part of the purchase amount of the returned actible if the article has been damaged or if suspections exists that Article has been used.

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